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Tier 2 Linux Support Analyst

Department: Support
Location: Southfield, MI

Company Profile

Nexcess is a Southfield, Michigan-based managed hosting company founded in 2000, with wholly-owned data centers located in Dearborn and Southfield, Michigan. Nexcess offers hosting services ranging from entry-level packages to custom clustered/complex hosting configurations, with an emphasis on mission-critical hosting for high-profile business and eCommerce websites.

We are a growing company that recognizes every team member’s unique skills and abilities. As of 2016, we’ve been included in the INC 5000 List of the fastest-growing private companies in America for seven consecutive years.

With an emphasis on unsurpassed support and customer service, we need skilled, motivated individuals with a commitment to our core values. Three of these values are listed below:

Position Description

Do you like to help people solve challenging problems? Can you juggle multiple issues at once? Have you been managing systems for years, and need to find your next step ahead? We have several positions across different skill levels, and we’re looking for you.

We’re looking to expand our team with more self-driven professionals with strong communication and critical thinking skills. At minimum, qualified candidates are fluent in the Linux CLI, and possess a passion for troubleshooting and teamwork.

Our Support Analysts assist clients with a wide variety of application-level and system-level issues. Our success depends on our ability to consistently go above and beyond for our clients. Exceptional candidates who can demonstrate initiative, technical ability, teamwork, and a commitment to our Core Values can expect abundant opportunities for advancement.

Responsibilities

Qualifications

Experience

Education

Other Requirements

Working Conditions

Benefits Package

*Available only at the Nexcess main facility in Southfield, MI

Other Notes

Nexcess.Net, LLC is an equal opportunity employer.

All team members have an at-will employment relationship with Nexcess.

Regular and reliable attendance is an essential function of this position.

Regular and reliable performance of this position’s essential job functions is required.

The lists, text, and statements above are intended to describe the general nature of work required of a successful candidate. This is not an exhaustive list of all responsibilities, duties, and skills required of successful candidates. Successful candidates may be required to perform duties outside of their normal responsibilities.

This position is salaried. Successful candidates will be expected to work beyond normal working hours when necessary.