Nexcess is a Southfield, Michigan-based managed hosting company founded in 2000, with wholly-owned data centers located in Dearborn and Southfield, Michigan. Nexcess offers hosting services ranging from entry-level packages to custom clustered/complex hosting configurations, with an emphasis on mission-critical hosting for high-profile business and eCommerce websites.
We are a growing company that recognizes every team member’s unique skills and abilities. As of 2016, we’ve been included in the INC 5000 List of the fastest-growing private companies in America for seven consecutive years.
With an emphasis on unsurpassed support and customer service, we need skilled, motivated individuals with a commitment to our core values. Three of these values are listed below:
This position will work on the front lines of the sales team assisting clients and prospects through the sales process while working to identify larger opportunities.
Respond to voicemails, tickets, and chats in a timely manner.
Fully understand the needs of each client before suggesting a potential solution.
Create leads and set appointments for Account Executives.
Focus on shared hosting and identifying larger opportunities.
Educate clients in regards to our expertise, solutions, and processes.
Expand your knowledge about our services and the hosting industry.
Work as a member of the sales team to increase monthly new sales revenue.
Keep Salesforce records up to date.
Strong computer skills, including Salesforce, spreadsheets, presentation, and word processing tools.
Highly skilled in verbal and written business communication.
Desire to work on a competitive team in a competitive industry.
Work primarily in a climate-controlled environment with frequent near vision use for reading and computer use.
Requires extended periods of sitting.
*Available only at the Nexcess main facility in Southfield, MI
Nexcess.Net, LLC is an equal opportunity employer.
All team members have an at-will employment relationship with Nexcess.
Regular and reliable attendance is an essential function of this position.
Regular and reliable performance of this position’s essential job functions is required.
The lists, text, and statements above are intended to describe the general nature of work required of a successful candidate. This is not an exhaustive list of all responsibilities, duties, and skills required of successful candidates. Successful candidates may be required to perform duties outside of their normal responsibilities.
This position is salaried. Successful candidates will be expected to work beyond normal working hours when necessary.